Good question. As we do not sell our software but rent it to you on a yearly pre-paid basis, the cost is based on several items.
* Our yearly license to use and support package
* Whether you are a trust accounting site or not
* The time it takes to setup your software
* Whether you require on site training.
* What 3rd party auxiliary systems you might need.
The number of rooms or units really only affects the time it takes to setup your software. Unlike most other vendors we do not charge by the number of rooms you have. That is immaterial to us as we find the room count for sites large or small has no bearing on the amount of support you'll need. So regardless of room count the base cost remains the same.
Licensing Fee is currently $1000aud renewable each year but subject to inflation and CPI increases. Base cost includes all updates during the year, all support either on-line using remote control, by email, or by phone during our office hours.
Licensing Fee also includes our multi user / networking license so you can attach as many terminals as you need without an extra price per terminal fee.
Licensing Fee also includes our Electronic Booking Office, called EziRez©, that links with Resonline to provide your guests with the ability to make on line reservations directly into Fiesta. We keep your online availability up to the minute at all times. If installed at a later date then you will incur a setup cost depending on the time taken.
After hours and weekend emergency support if required is a chargeable extra but is rarely required.
Support due to computer failure for whatever reason or software recovery are chargeable at an hourly rate of $90 per hour plus telephone costs or $500 per day plus travel expenses.
The other costs will be for setup ($500 per day) with sites of under 40 rooms usually taking around one day and then around another day for each 100 additional rooms. You can roughly double this for trust accounting sites due to all of the additional items in setting up owners, owner standing charges and guest servicing charges. We find an average setup cost is around $500-$1000 for motels and around $1000-$1500 for strata titled apartments. Initial Setup is critical to your success and our support is based on correct setup. All prices quoted are in Australian dollars and are PLUS GST.
If you need on site training then expect to pay around $500 per day plus travel expenses. We are finding more and more that less sites require on site support as computer user expertise has increased.
Optional Extras are for auxiliary 3rd party products that link with our product to enhance your use of Fiesta. There are Call Logging Software, Point of Sale systems, Magnetic Card Systems, Internet usage systems and In house Video systems.
We invite comparisons with other systems so you can see the difference in Performance, Cost, Reliability and Support.